BY CARL BUSER, RADIUS INTERNATIONAL ALUMNUS
That was the last straw. I’m done with this country. I’m ready to punch this guy in the face, I said to myself silently.
One more time, I spoke slowly–patiently, even–into the phone. “Sir, please, just make the sandwich like you always do. Except this time, just don’t put mayo on it, like I asked. It’s the same sandwich! It’s just that in the process, mayo won’t be added!”
“I am sorry sir, but we do not do custom orders. We do not accept returns or refunds either.”